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Q. I received a renewal notice, but I don't think my subscription has ended.
A. A gray renewal notice means it's time to renew. Subscription cards are included
in the magazine, but do not signify renewal. We include the cards to pass along. If
there is any question regarding the subscription, please feel free to call us anytime and
we will be happy to verify it: 1-800-SO-TASTY or (973) 993-5500.
Q. I received a past due invoice, but I already paid.
A. Invoices for subscriptions and past issues are sent out by request only. If the
invoice has not been returned with payment, it may not be noted that it was sent out.
Please let us know and we will mark the invoice paid.
Q. I received a letter saying that my credit card was declined, but there is
enough to cover the cost. Why was it declined?
A. If the credit card company declines a credit card, we are not told the reason.
Contact your bank for more information.
Q. I moved but my issues were not forwarded.
A. If you move, please let us know as soon as possible. The post office will not
forward perodicals. You can change your address on this website under the
"Change of Address" page or call us at 1-800-SO-TASTY or (973) 993-5500.
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Corporate
Offices:40 Mills Street,
Morristown, NJ 07960
You can reach us at (973)993-5500,
1-800-SO-TASTY, or fax us at (973) 993-8779.
Please feel free to drop us a line at
info@ArtCulinaireMagazine.com.
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